Effective Date: 30 June 2025
This Privacy Policy explains how RKMyno Services Private Limited ("Myno", "we", "our", or "us") collects, uses, stores, shares, and protects your personal information when you use our food delivery platform ("App" and "Website").
We may collect the following types of information:
Name
Email address
Phone number
Delivery address
Payment information (processed securely via third-party services)
Profile image (optional)
Real-time GPS data to facilitate order delivery
IP address
Device type and OS
App usage behavior
Crash logs, cookies, and analytics
If you log in via Google, Facebook, or Apple, we may access your basic profile info as permitted.
We use your data for:
Processing and delivering orders
Payment processing and fraud prevention
Customer support and complaint resolution
Marketing and promotional communication (only if you opt-in)
Enhancing app performance, personalization, and analytics
Legal compliance and audits
We may share your data with:
Restaurants to fulfill your food orders
Delivery partners to locate your address and complete delivery
Payment processors for secure transaction handling
Government or legal authorities when required under law
Service providers for analytics, cloud storage, or technical support (under strict confidentiality)
We do not sell your personal data to any third party.
We retain your personal information as long as your account is active or as needed for:
Legal compliance
Dispute resolution
Service improvement
You can request account deletion by contacting our support.
We use industry-standard security practices to safeguard your data, including:
End-to-end encryption
Secure servers and firewalls
Limited access to personal data internally
You have the right to:
Access, correct, or update your personal data
Withdraw consent for marketing communications
Request data deletion (subject to legal obligations)
To exercise these rights, contact us at mynofooddelivery@gmail.com
Myno does not knowingly collect data from individuals under the age of 18. If you believe a child has provided us personal data, contact us immediately.
We may use cookies and similar technologies for:
Remembering user preferences
Analyzing traffic and usage
Personalizing content
You can manage cookie settings in your browser.
We may update this policy from time to time. You will be notified via app or email for significant changes. Continued use after updates means you agree to the revised terms.
For any queries or complaints regarding this policy:
📧 Email: mynofooddelivery@gmail.com
🏢 Company: RKMyno Services Private Limited
📍 Location: Suryapet, Telangana, India
